Gram og Nybøl Godser A/S, Slotsvej 54, 6510 Gram, Denmark

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This policy concerns personal data for users, customers, and "Kultur-partnere" (Culture Partners) who utilize our services.

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We protect your personal data and comply with all current legislation to ensure your privacy. Gram og Nybøl Godser A/S acts as the Data Controller for personal data related to our Services. However, other partners (e.g., Airbnb) may act as data processors or sub-processors for certain data, such as in connection with hotel reservations. "Personal Data" refers to any information that can be directly or indirectly linked to you as an individual.

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Our Goal

Our goal is to maintain a high level of protection for personal data. Gram og Nybøl Godser A/S primarily uses Personal Data to administer, provide, develop, and maintain our Services, process reservations, optimize the user experience, and individualize our communication with you. Please read this Privacy Policy carefully to understand how and for what purposes we process your data.

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By providing Personal Data to us and accepting our terms and conditions, you consent to your data being processed in accordance with the provisions set out in the specific terms for individual Services and this Privacy Policy. If additional consent is required by law, we will, of course, request it.

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Collection and Processing of Personal Data

Gram og Nybøl Godser A/S collects and processes your Personal Data to the extent permitted by law. Collection may occur when you use our Services (e.g., making a reservation) as well as during and after your stay. We use various methods, including cookies, web beacons, customer surveys, and membership services. In some cases, we import data from external databases (e.g., Facebook and Google).

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Information We Collect

We only collect data relevant to the purposes described for each Service. This includes: name, address, phone number, email, IP address, login information, language, user history, membership details, travel companion information, reservation preferences, payments, job title, emergency contacts, dietary preferences, disability access, and other information provided by you.

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Purpose of Processing

We use Personal Data to:

1. Administer and maintain our Services.

2. Process your reservations and orders.

3. Contact you regarding your reservation status (SMS, app, or email) before, during, and after your stay.

4. Diagnose errors and optimize technology.

5. Analyze and improve the quality of our Services.

6. Individualize communication and send tailored offers.

7. Analyze statistics and user behavior.

8. Improve your benefits and experience.

9. Promote services and products, including behavioral marketing.

You are always entitled to request that we do not use your data for marketing purposes.

Storage and Transfer

Data is stored in accordance with current legislation. We use subcontractors (e.g., for IT solutions) who process data on our behalf under strict data processing agreements. We generally do not transfer data outside the EU/EEA. If a subcontractor is based outside these zones, we ensure a high level of protection via EU Standard Contractual Clauses.

Protection and Deletion

We have implemented appropriate technical and organizational measures to protect your data against loss, manipulation, or unauthorized access. Data is deleted or anonymized when it is no longer required for the purposes described.

Cookies

Our website uses "cookies" to recognize your device, remember settings, perform statistics, and target advertisements. You can delete or block cookies in your browser settings, though this may affect website functionality.

Third-party cookies used on this site: Meta, YouTube, LinkedIn, MailerLite, and Google.

Your Rights

You may request a copy of the data we process about you at any time. You can also withdraw your consent to future processing. Please contact us at the address below for any such requests or to update incorrect information.

Copyright Regarding Photography

Photography with standard cameras/mobile phones is permitted in public areas at Gram Slot.

• Professional equipment (DSLR, specialized lenses, tripods, etc.) may not be used without prior permission.

• Photos may not be used commercially without written consent from Gram Slot.

Contact

If you have questions or complaints regarding our processing of personal data, please contact: Gram og Nybøl Godser A/S Slotsvej 54, 6510 Gram, Denmark